Business flows effortlessly with automated SMS
Knock hours off your day with SMS auto replies
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Make SMS work for you; take back time by automating customer communication.
Replying to individual messages takes time. Get time back to focus on business with auto replies.
Improve customer service and nurture leads. Automated SMS allows you to reply to your customers instantly all day, every day.
Automatically organise your contacts into lists based on keywords or actions.
Easily create custom rules or filters to craft the perfect automated message for your organisation.
We empower businesses to communicate in a smarter way.
Automated text sender
“TextAnywhere’s service has allowed Encore to maintain a personal relationship with customers through SMS communications. Founder and Director, Paul Woods, prefers SMS over other communication channels as ‘it creates a more personal connection with the customer, it makes them feel valued’. Encore Fashion sends 3,000 – 5,000 messages a month, usually communicating details on sales and special events for selected customers.”
Paul Woods
Founder and Director
Leverage automated SMS to complete sales, improve customer service or collect feedback.
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SMS automation allows you to automatically manage a series of activities relating to the messages received using simple rules and filters. You can set up an auto reply in 6 steps:
Unfortunately, the answer for this isn’t clear cut. It depends on your organisation and customer base.
It is however important to be aware that you are sending messages directly to an individual’s mobile phone and therefore it is important not to bombard them.
If you are using SMS to update people on the progress of a project or regarding a delivery, then it could require daily messages. If you are sending marketing messages to inform customers of a deal or offer your messages will be more effective if they’re well timed and thought out rather than sent regularly.
It is a careful balance, as you do not want your contacts to get jaded from receiving a repetitive message from your brand.
You can choose what 11 characters you send with a message.This helps to identify you to the recipient.Or you can send a phone number with the message which will allow the recipient to reply to your message.
When sending a text message, you may wish to use the field that normally displays the phone number of the message sender to show any 11 characters of your choosing. Examples of this use include “City Garage” or “Delivery Driver”. This helps to identify you, as the sender of the message, to the recipients.
Simply enter your chosen 11 digit phone number.
Arguably the biggest and busiest shopping period, Black Friday is the time many e-commerce businesses make much of their annual profit in a single quarter. To ensure you’re fully prepared to make the most of this year’s biggest shopping event, we’ve put together a BFCM checklist just for you.
October 29, 2024
As SMS benefits from nearly 7 times the order rate when compared to a single email campaign, it could help give your business an edge over competitors. So, we have created some Black Friday SMS campaign templates which businesses can personalise to make their own.
October 23, 2024
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