Can I offer Short Code SMS services without charging customers?

Yes, absolutely. In fact, the vast majority of short code services do not charge customers as they are used as a simple means by which a user can communicate with an organisation.

Most short code services nowadays are used to enable individuals to text in a response to a marketing Call-To-Action. And may encourage the reader to “Text INFO to 81045 for more information”, for example.

Messages sent from a handset to any Short Code are charged to the sender at their standard network rate. 

TextAnywhere can offer a “toll free” option where there is no cost to the handset but our client would be charged for the inbound message.

For more information on our range of short code services, please take a look at our TextPremium (SMS Short Codes) service.