Expert advice and ideas on how your business can implement mobile marketing and make the most of business SMS.
Has your business’ contact centre felt the impact of the 44% increase in call volume since the beginning of the pandemic? Take a look at our guide below for practical tips on how to reduce call volumes while improving the customer experience.
As SMS boasts a 95% open rate, it makes sense to ensure you can utilise this channel with your entire target audience. Read our tips on building SMS recipient lists.
December 16, 2020
Of the 650+ businesses we surveyed, 38% are said to be sending more business messages now, when compared to pre-Covid19 times
December 3, 2020
Latest research reveals 55.4% of UK businesses will be running their Black Friday campaigns either as originally planned or with further investment
October 29, 2020
To help our customers make the most of Black Friday and peak season more generally, we're offering an extra 20% free credits on SMS bundles. Simply purchase packs 1,000 - 250,000 credits, between Wednesday 28th October to Monday 30th November and we will add an extra 20% message credits for free!*
October 28, 2020
While some establishments have introduced app’s, simpler, far less expensive communication technologies, like SMS, can also be used to help businesses maintain social distancing protocols, reallocate shifts and enhance the customer experience. So, we've created a quick guide of the most inventive ways we've seen SMS put to use by the hospitality sector in the current climate.
October 20, 2020
We have always taken pride in being an SMS partner that can deliver secure, reliable communication solutions to help businesses bridge the gap between their brand and customers; and winning this award demonstrates our commitment to SME businesses in the UK.
October 12, 2020
Given the coronavirus’s impact on the 2019-2020 academic year, robust, effective communication is going to be even more essential moving forward. As SMS benefits from unrivalled reach and speed, our post covers top education use cases to optimise communications for the 2020-2021 academic year.
August 19, 2020
With the EU-US Privacy Shield being struck down, EU companies using US software need to ensure there are appropriate safeguards in place for their data.
August 14, 2020
With 56% of UK adults reporting mental health deterioration during lockdown, employers need to ensure they are prioritising staff communication and engagement, to keep individuals motivated throughout business recovery. With this in mind, we have collated some campaign ideas and considerations for employee comms post pandemic.
July 28, 2020
Try our platform; you’re only a few clicks away
